Up-Beat First Aid and Safety requires full payment upon registration for any course. We accept Visa, MasterCard, debit, e-Transfers, and cash. We do not accept personal cheques.
If you do not wish to pay for the course at the time of registration, your name will be added to the course interest list. However this does not secure your seat, and your name may be bumped if the class fills. Up-Beat First Aid & Safety Training is not responsible for notification if the class was to be cancelled for any reason.
For approved organizations and companies, we may also be able to invoice you for your staff. Payment is due no later than 30 days post invoice date. Payments received more than 30 days post invoice date are subject to late fees.
Advanced First Aid course registrants may be eligible for setting up a payment plan. This will be addressed on an individual basis. There will be a minimum of a $500 down payment to hold your seat and collect your manuals. This down payment will go against the total cost of the course.
If you should choose to cancel, or drop out of the course you must give ten (10) business days notice to receive your refund. However, if the manual has been picked up, it is non-refundable at a cost of $200.
Revised Date:Oct 2nd, 2025 Cancellation Policy
Course Cancellations by Customer
All courses paid via credit card are subject to a 1.9% processing fee
Classroom Courses
Classroom courses require a minimum of 48 hours of advanced cancellation notice prior to course start times. This applies to 1–2-day courses such as Emergency First Aid, Standard First Aid, H2S Alive, Fall Protection, Transportation Endorsement, Intermediate First aid, BLS.
Cancellation Policy for Advanced First Aid, EMR, and EMR Bridge Courses
A non-refundable deposit of $500.00 is required to secure your spot in the Advanced First Aid, Emergency Medical Responder (EMR), or EMR Bridging courses. This deposit does not cover the cost of course manuals but will be applied toward the remaining balance. The remaining balance must be paid in full at least 14 days prior to the course start date.
A reminder will be sent via phone call and email 48 hours before the payment due date. If the full payment is not received within this 48-hour period, your seat will be forfeited.
Deposits are transferable to the next available course up to 14 days prior to the original course start date. After this 14-day deadline, a late transfer fee of 50% of the full course fees will apply if a transfer is requested.
Deposits may only be transferred once. If a deposit has already been transferred and the subsequent course is later cancelled by Up-Beat First Aid, the deposit will be automatically transferred to the next available course. In these circumstances, refunds will not be issued.
Up-Beat First Aid is committed to delivering high-quality and reliable training. Therefore, deposit refunds for cancellations are not offered, as this policy helps prevent disruptions and ensures student commitment to our Advanced First Aid, EMR, and EMR Bridge courses.
Courses with online component
Cancellation is allowed before the student has access to the online materials. Any cancellations after accessing the online platform will be considered non-refundable.
Late Cancellation Fee
Should a course be cancelled with less than the required notice period, Up-Beat First Aid & Safety Training will retain the full course fee
Revised Date: Oct 2, 2025
Client-Site & Private Courses
The required cancellation notice is based on the terms and conditions stated in the approved quote.
Course Cancellations by Up-Beat First Aid & Safety Training
While every effort is made to deliver classes as scheduled, Up-Beat First Aid & Safety Training may occasionally need to cancel classes due to unforeseen circumstances. In such cases, we will provide as much advance notice as possible to the student or company. We will offer the option to reschedule for a different course or provide a full refund.
Up-Beat First Aid & Safety Training will not share any names, dates, addresses, phone numbers or any private information with anyone outside of our training business. All documentation with private information will be filed and kept for a minimum of three (3) years in a secure location.
All credit card information will not be kept on file.
All certificates will be presented to the student, unless prior arrangements have been made.
All student feedback forms that are given at the end of every class are completed voluntarily and are kept anonymous. These forms are handed in to management to review at the end of each class and are used to improve the quality of our classes.
4717 51st St NW,
Chetwynd,
BC V0C 1J0
11000 8th St Unit 44,
Dawson Creek,
BC V1G 4K6
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